List of supported browsers / devices / operating systems
| Operating system / device | Browser | Version | Compatibility |
|---|---|---|---|
| Windows | Chrome | The last two versions | Compatible |
| Windows | Firefox | The last two versions | Compatible |
| Windows 7 | Internet Explorer | All versions | Not compatible |
| Windows 8 and higher | Edge | Up to incl. version 44 | Not compatible |
| Windows 8 and higher | Edge Chromium | The last two versions | Compatible |
| macOS | Chrome | The last two versions | Compatible ** |
| macOS | Firefox | The last two versions | Compatible ** |
| macOS | Safari | The last two versions | Compatible ** / *** |
| Apple iPhone / iPad | Safari | The last two versions | Compatible **** |
| Android | Chrome | Various | Compatible **** |
* If available, participants with these system requirements will be redirected to a live stream to follow the webinar via video and audio. Please note that active participation in the webinar is not possible here.
** General notes for macOS: Screensharing has to be enabled on the system level. You can find instructions for enabling the feature here:
https://support.apple.com/de-de/guide/mac-help/mh11848/mac or https://help.edudip.com/en/knowledge-base/activation-of-screensharing-on-macos-devices/
*** Safari already supports our underlying technology, but not to the full extent, so the screensharing tool cannot be used yet. This leads to a limited functionality with our platform.
**** Depending on the version and end device, functionality cannot be guaranteed. In case of difficulties, we recommend using the desktop mode of your mobile browser. Moderators are generally recommended to use a PC.
Determine browser version
Google Chrome
- Click the Chrome menu button at the top (Three horizontal dots).
- Click “About Google Chrome” in the context menu.
- A new window will open where your your browser version is being stated.
Mozilla Firefox
- Click the Firefox menu button at the top (Three horizontal stripes).
- In this context menu, click “Help” and then “About Firefox”.
- A new window will open where you can read your browser version.
General technical requirements for moderators
→ A PC or laptop: As a moderator, the use of a mobile device should be avoided.
→ A good and stable Internet connection: We recommend at least a 16,000 k/bit line via LAN cable.
→ A current browser that supports the state-of-the-art technology HTML5 (WebRTC): Currently, these are Firefox and Google Chrome as well as Safari (without screensharing), as mentioned above.
→ Webcam and a headset: When communicating directly with an unlocked participant or co-moderator, a headset should be used, otherwise feedback will occur.
→ Lighting: An office lamp or professional photo lighting ensures a well-lit camera image.
General technical requirements for participants
→ A good and stable internet connection: We recommend at least a 6,000 k/bit line via LAN cable.
→ A current browser that supports the state-of-the-art technology HTML5 (WebRTC): Currently, these are Firefox and Google Chrome as well as Safari (without screensharing), as mentioned above.
→ Speaker: So that you can follow the speaker’s spoken word.
→ Webcam and headset: A headset should be used for active participation and direct communication, otherwise feedback will occur.