Muting Participants

Moderators can specifically mute participants in the webinar room. This allows for better control of communication during a webinar, for example, in case of background noise or larger groups of participants.

Various options are available here.

• Mute all participants (Soft Mute)
• Mute individual participants (Hard Mute)
• Remove "Active Participant" status

Using the "Participants" button in the top right of the webinar room, moderators can access central settings for participant communication.
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There, all enabled participants can be muted simultaneously. This is referred to as a "soft mute." This means participants are muted but can reactivate their microphone themselves, provided they are generally enabled for audio.

This function is helpful if there are temporary background noises in the webinar or if a larger group of participants needs to be brought back into order, without permanently restricting active participation.

The situation is different with a ‘hard mute’, where the moderator mutes individual participants. If the moderator mutes a participant using a hard mute, that participant cannot subsequently reactivate their microphone themselves.

This function is suitable, for example, if a participant is causing disruptive noise or if the moderator needs to maintain control of the session.

Alternatively, participants can be switched to passive mode by removing their “Active Participant” status. This allows moderators to selectively restrict the participation options of individual participants.