Muting Participants

Moderators can specifically mute participants in the webinar room. This allows for better control of communication during a webinar, for example, in case of background noise or larger groups of participants.

Various options are available here.

• Mute all participants (Soft Mute)
• Mute individual participants (Hard Mute)
• Remove "Active Participant" status

Using the "Participants" button in the top right of the webinar room, moderators can access central settings for participant communication.
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There, all participants who have been unmuted can be muted simultaneously. This is known as a ‘soft mute’. This means that participants are muted but can unmute themselves, provided they have been unmuted for audio in the first place.
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This function is useful if there is a brief period of background noise during the webinar or if a large group of participants needs to be brought back into order without permanently restricting their active participation.
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The situation is different with a ‘hard mute’, where the moderator mutes individual participants. If the moderator mutes a participant using a hard mute, that participant cannot subsequently reactivate their microphone themselves.
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This function is suitable, for example, if a participant is causing disruptive noise or if the moderator needs to maintain control of the session.
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Alternatively, participants can be switched to passive mode by removing their “Active Participant” status. This allows moderators to selectively restrict the participation options of individual participants.‍