If a webinar trainer cancels their paid event, the trainer will be charged a cancellation fee of 2.50 EUR net per participant. The trainer also has to confirm our customer service that all participants have been informed about the cancellation of the event. If a participant cancels a paid event, a cancellation fee of 5.95 EUR will be charged for this participant. These are bank fees which edudip already has been charged for due to the booking process of the webinar.
Please send your cancellation requests to our customer service.